http://Status.ServerNorth.net/ Server North Inc. Official 'Blog en-us Nucleus CMS v3.24 © Weblog http://backend.userland.com/rss http://Status.ServerNorth.net//nucleus/nucleus2.gif http://Status.ServerNorth.net/ http://Status.ServerNorth.net/index.php?itemid=170 Since then, we've brought up a second spare core router... which has crashed twice, also unexpectedly and equally inexplicably. On the upside, since it's a redundant unit, nobody feels those effects.
But now our SAN/main file server has gone offline, and while we're trying to get it back online, it's also required a technician to be dispatched to the datacentre, and then the problem solving starts.

We're really sorry, and really not happy about this, and we've known that some of these machines were needing a bit more TLC than they were getting... well they're going to get it now. Or replaced.]]> Status http://Status.ServerNorth.net/index.php?itemid=170 Mon, 30 Aug 2010 21:32:17 -0400 http://Status.ServerNorth.net/index.php?itemid=169 Here, I'll let David Pogue at the New York Times explain:


Oh - And if you want to use OpenDNS and you're a PPPoE High-Speed user, just let us know and we can set it up on our end - just for you! Don't want OpenDNS? We can set you up with Google's, or Level3's or any combination thereof. It's a pretty easy adjustment for us to make.]]> General http://Status.ServerNorth.net/index.php?itemid=169 Thu, 19 Aug 2010 17:57:06 -0400 http://Status.ServerNorth.net/index.php?itemid=168 Sysadmin day and we didn't even notice... but a lot of other people did!
Twitter Search
Thanks all y'all.

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Incidentally you'll notice there's a lot of Apple/Mac/OSX going on there, including us. I'm not sure how many people know this, but we've always tried to be a Mac-Friendly ISP; we support OSX and treat it as a first-class citizen... unlike Windows! (I kid! I kid! ... actually, maybe not ;) If you didn't know, I personally have a MacPro, MacBook Pro, iPhone, Touch, Mini, Xserve...

Anyway, lately we've had a few customers with Airport Express/Extreme and TimeCapsule sign up for our High Speed ADSL products... and things haven't worked out well with regards to the PPPoE system (Bell makes us use that.) After a few frustrated weeks of doing packet-traces, hacks, hours on the phone with Apple Care, I (Myke) actually emailed Steve Jobs, the next day I got a call from the Executive Relations office to setup a conference call with Apple's Engineering team..!

At this point we're just getting the Legal/Non-Disclosure agreements worked out, then we'll be testing some patches of theirs against our system. In the meantime, Ben (our DSL router guy) has been writing patches & hacks for our end, to try and alleviate or work-around the Apple bugs. You might've noticed the other night we actually got them working, unfortunately the Apple fixes broke a bunch of Linksys & Dlink routers - so we're still working on it! (It is bizarre to look at the PPPoE sessions on our end and see only 2/3rds of your customer base online!)

In short, we're working on it... stay tuned here and/or on Twitter and we'll let you know when we think we've got it licked.]]> General http://Status.ServerNorth.net/index.php?itemid=168 Fri, 30 Jul 2010 15:29:38 -0400 http://Status.ServerNorth.net/index.php?itemid=167
Power reductions coming from Hydro in the next few hours.]]> Status http://Status.ServerNorth.net/index.php?itemid=167 Thu, 15 Jul 2010 09:22:36 -0400 http://Status.ServerNorth.net/index.php?itemid=166 See here for more info.

Given all the recent exercise of the UPSes & Generators at the datacenter, we're not too worried about having any big problems, but you never know what might happen. Head's up.

]]> General http://Status.ServerNorth.net/index.php?itemid=166 Thu, 15 Jul 2010 00:03:27 -0400 http://Status.ServerNorth.net/index.php?itemid=165 ]]> Status http://Status.ServerNorth.net/index.php?itemid=165 Wed, 14 Jul 2010 23:39:39 -0400 http://Status.ServerNorth.net/index.php?itemid=164
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Power went out this afternoon in Toronto; UPSes & Generators worked as expected, but cooling systems have not... and several other ISPs & NSPs are having continuing issues.

In other words - we're okay, for now, a bit warm, (+10C) but surviving.

]]> Status http://Status.ServerNorth.net/index.php?itemid=164 Mon, 5 Jul 2010 20:16:19 -0400 http://Status.ServerNorth.net/index.php?itemid=163 819 days. Can't blame it... or skip it.

Anyway, all our speeds and duplexes look good, people are logging in. I'd call that a successful and complete move.

I'll be working on Jigsaw, the secondary core router this evening, but likely will swap it out tomorrow during the day. Nobody should feel or notice that though.]]> Status http://Status.ServerNorth.net/index.php?itemid=163 Fri, 2 Jul 2010 01:21:57 -0400 http://Status.ServerNorth.net/index.php?itemid=162
2010-07-02 00:00 till 04:00 there will be a couple brief ADSL outages, the first lasting probably 5-10 minutes. Hopefully there'll just be the one and that'll be it though.]]> General http://Status.ServerNorth.net/index.php?itemid=162 Thu, 1 Jul 2010 19:09:06 -0400 http://Status.ServerNorth.net/index.php?itemid=161 General http://Status.ServerNorth.net/index.php?itemid=161 Wed, 23 Jun 2010 17:41:25 -0400