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Apr
22
Upstream outage around midnight In order for us to speak BGP with our primary aggregator... they need to reboot their main router tonight, (firmware updates, major config change) so there'll be some glitchery around midnight tonight. ADSL should remain up, but likely won't be able to see anything other than TorIX for the hopefully brief duration.

Posted by: Myke |

Apr
13
Update on the Bell DPI Situation There has been a filing to the CRTC by members of CAIP, which you can track here. It's rather lengthy, but it's most interesting to read Bell's training memo near the bottom where they establish that since customers are accustomed to pay-per-use for cellular and long-distance minutes, they will now tolerate similar billing practices for their Internet usage... which in reality - has nothing to do with rate-limiting and throttling. Rogers is also converting to a similar model, with quotas and overage charges. (Which don't seem to always be accurate.)
Curiously - they're also forcing you to sign up for their Home Phone service when you sign up for their High Speed Internet product.

The situation is still changing, with some ISPs not being filtered, and the government not wanting to step up and support customers, or small businesses. Letting the market sort it out isn't going to work when it's Rogers & Bell vs. Everyone Else, where Everyone Else is end-users and small ISPs like us. Thankfully there was no mention of tubes.

So far, the only real complaint we have from customers is that their VPN traffic is being dramatically impeded... The P2P folks seem to have no trouble moving bits with impunity - so I'm not really sure what Bell has accomplished here.

Incidentally, rumours recently began circulating that the entirity of CSG at Bell (whom the ISPs get support from) were laid off just the other week... unrelated to all of the above. Apparently.

"We understand the difficulty this action has caused for you and your customers who are P2P
users, but the majority of your end users will experience an increased level of satisfaction. We
regret the fact that we did not advise you in advance of taking this action, but the action was
necessary to allow for a more fair allocation of bandwidth for all Canadian internet users.
"

Sorry if my cynicism is causing problems for your screen.

Posted by: Myke |

Apr
07
Quick reboot of chainsaw We need to reboot the main router as we're setting up BGP and need to get the MD5 / TCP Signatures into the kernel. It'll be quick!

Posted by: Myke |

Apr
06
When it rains... This time we're out because there actually was a power-failure in a colocate's suite. They're now back up, and we were - very briefly, but it would appear the onslaught of traffic killed our router. ETA 1 hour.

Posted by: Myke |

Apr
02
A Customer Gets MAKE'd Those geeky folks over at PaulDotCom have gotten themselves showcased on MAKE'd blog. They're doing a huge amount of traffic right now and things are looking fine. Congrats guys!

Posted by: Myke |

Apr
02
All Systems Go Around 7PM last night, service began returning. I was working with/for/because of our upstreams helping things get back together. We're running without OSPF (to them) now, so there might be a little bit of routing glitches in small areas, but everything appears to be back together.

... BGP this weekend...

Posted by: Myke |

Apr
01
System Outage Looks like a power problem with either our colocated switch, or that of our upstream. Calls have been made, people are working on it. No this is not an April Fool's Day joke... it's just a random glitch.

As far as we can tell, all of our gear is presently up, just completely unreachable.

Posted by: Myke |

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